Refund policy

Return & Refund Policy

Thank you for shopping with Saints with Autism. Because our products are made to order, we do not accept returns or exchanges due to incorrect size, color, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at saintswithautism@icloud.com with your order number and clear photos of the item. We will review your request and, if approved, provide a replacement or refund at no additional cost to you.

Lost or Stolen Packages

Saints with Autism is not responsible for packages that are confirmed as delivered to the shipping address provided at checkout. If your package is marked as delivered but you cannot locate it, please contact the shipping carrier directly.

Order Cancellations

Because our products are made to order, orders may not be able to be canceled once production has begun. If you need to request a cancellation, please contact us as soon as possible after placing your order.

Refunds

If a refund is approved, the refund will be issued to the original payment method. Please allow your payment provider’s processing time for the refund to appear in your account.

Contact Us

If you have any questions about your order or this policy, please contact us at saintswithautism@icloud.com